[C320-list] C320 Warranty 50hr first service & door to fwd cabin

[Allan Field]

Annie - Me thinks you and Nigel perhaps have what we in the good old USA
call a lemon.  There is no way that the Frank Butler that I have been
introduced to would tolerate this.  If I were you, I would at the minimum
draft a letter to him of all of your concerns and ask him what he is going
to do about them.  Preferably, I would try to contact him by phone although
I do appreciate how complicated that is for you.  Of concern also is whether
or not we current owners would recommend a new C320 to friends since the
production move to Florida.  It appears as there are quite a few bugs that
need to be worked out from the move.  Rod, perhaps this question should be
added to the list for Gerry Douglas at Rendezvous? - Allan

-----Original Message-----
From: c320-list-bounces at catalina320.com
[mailto:c320-list-bounces at catalina320.com] On Behalf Of Annie Bennett
Sent: Monday, August 28, 2006 6:33 PM
To: 'C320-List'
Subject: Re: [C320-list] C320 Warranty 50hr first service & door to fwd
cabin

Guess what all C32 owners.  Nigel and I share the same dealer!  His first
email about engine service rang an immediate bell so I emailed Nigel direct
to ask.

Are your dealers in the US all perfect or are we overseas people fussy?

Another question, is it standard that the door to the forward cabin doesn't
fit?  If someone were getting changed in the forward cabin, an observer
would be treated to an interesting striptease show through the gap that
wouldn't be there if the hinges were recessed.  The door might even close -
but probably not.  I think it would still need shaving down.  Is this
standard that doors need need big adjustments by dealers on delivery? 

Annie Bennett
#1073
 


-----Original Message-----
From: c320-list-bounces at catalina320.com
[mailto:c320-list-bounces at catalina320.com] On Behalf Of Nigel Price
Sent: Monday, August 28, 2006 3:54 PM
To: bruceheyman at cox.net; C320-List
Subject: Re: [C320-list] C320 Warranty 50hr first service


  Dealer and staff have gone sailing!
  They have promised to get around to it when they return in two weeks time 
and I leave on Saturday for eight weeks overseas.
  This has not been my best purchasing descision.
  Nigel

  ----- Original Message ----- 
  From: <bruceheyman at cox.net>
  To: "C320-List" <c320-list at catalina320.com>
  Sent: Sunday, August 27, 2006 11:20 PM
  Subject: Re: [C320-list] C320 Warranty 50hr first service


  > Nigel,
  > Did the dealer get it fixed?
  > Bruce
  > Sent via BlackBerry from Cingular Wireless
  >
  > -----Original Message-----
  > From: "Nigel Price" <nigel.price at bigpond.com>
  > Date: Sun, 27 Aug 2006 15:45:13
  > To:<Allan.Field at comcast.net>,"C320-List" <c320-list at catalina320.com>
  > Subject: Re: [C320-list] C320 Warranty 50hr first service
  >
  >  Thanks Guys,
  >  Appreciate your advice.
  >  I got it wrong about the bilge pump. It's the bearing attached to the
  > bellows shaft that has come adrift.
  >  Nigel
  >  Epiphany #1061
  >
  >
  >
  >  ----- Original Message ----- 
  >  From: "Allan Field" <Allan.Field at comcast.net>
  >  To: "'C320-List'" <c320-list at catalina320.com>
  >  Sent: Saturday, August 26, 2006 11:00 AM
  >  Subject: Re: [C320-list] C320 Warranty 50hr first service
  >
  >
  >  Nigel - For the 50-hour service, I had a Yanmar dealer do the service. 
At
  >  the same time, he did a seminar for me to teach me what to do the next
  > time.
  >  The engine now has 460+ hours and all work since 50 hours has been done

by
  >  me.  The money spent then was money well spent.
  >
  >  Following is what he did that day: change oil and filter, change
  >  transmission oil, adjusted valves, changed primary and secondary fuel
  >  filters, bled the air out of they system, checked shaft alignment with 
a
  >  feeler gauge, adjusted the packing gland, and repaired a tiny coolant 
leak
  >  in the temp sender unit.  He also showed me how to change the impellor 
and
  >  coolant.
  >
  >  The manual that came with the boat (and is on my boat currently) has a
  >  section on engine maintenance intervals.  You may want to take a look 
at
  >  that also.
  >
  >  For standing rigging, I had a rigger that I have known and trusted for
  > many
  >  years come down and tune the rig.  I think he charged about $50. 
Again,
  >  money well spent.
  >
  >  Hope this helps!
  >
  >  Allan S. Field
  >  Sea Shadow - #808
  >  Columbia, MD
  >
  >  -----Original Message-----
  >  From: c320-list-bounces at catalina320.com
  >  [mailto:c320-list-bounces at catalina320.com] On Behalf Of Nigel Price
  >  Sent: Friday, August 25, 2006 2:28 AM
  >  To: C320-List
  >  Subject: [C320-list] C320 Warranty 50hr first service
  >
  >  Does anyone know just what the first 50hr warranty service is supposed 
to
  >  cover.
  >  When I bought the boat, I was told to return to the dealer at 50 engine
  >  hours for an engine service and tensioning of the standing rigging plus
  > any
  >  warranty repairs.
  >  Despite my requests before and after the service, the dealer has been 
very
  >  coy about the matter and not given me any idea of what should have been
  > done
  >  or what was done. In fact, if it wasn't for a quantity of diesel in the
  >  bilge, there was no evidence that anything was done.
  >  Cheers,
  >  Nigel
  >  Epiphany #1061
  >
  >
  >
  >
  >
  >