[C320-list] FW: Globe Impeller Problem

[Karl Mielenhausen _/)]

Bruce,

My original note to Globe on this problem was 31 May. It took several follow-up notes to find out the results of their investigation. Mr. Koenig agreed to replace the impeller in an email of 13 July and I received 2 of them on 4 September after I sent 2 reminders with my home address. 

Mr. Koenig claims all distributors were notified of the recall, but from the reply I got from Cassy at Defender, I'm not sure that they had checked their remaining stock. I bet Defender will replace your two units. They actually forwarded my C320 posting on to Globe (I had cc'd Cassy) and I heard back from Mr. Koenig immediately wanting to make sure that I was "whole".



Karl Mielenhausen

2000 C320 Hull#690 "Silver Lining"

New Bern, NC

http://pages.suddenlink.net/kmielen/

From: Bruce Stumpp [mailto: bstumpp at comcast.net]

To: c320-list at catalina320.com

Date: Thu, 6 Sep 2007 23:47:57 -0400

Subject: [C320-list] Globe Impeller Problem



Karl, Interesting.  I purchased two Globe Model 418's from Defender a couple ofmonths ago and basically got the run around from Mr. Koenig telling me I wasmistaken.  After several e-mails I gave up, used a Yanmar replacement, andwas planning to discuss with the local Globe distributor.  Maybe he finallyrealized there really was a problem on their end.  .  Thanks for the heads-up.Bruce StumppAdventure, #647Frog Mortar Creek, MDMessage: 7Date: Tue,  4 Sep 2007 16:14:56 -0400 (EDT)From: "Karl Mielenhausen  _/) " <kmielen at iwon.com>Subject: [C320-list] Globe Impeller ProblemTo: C320-List at catalina320.comCc: CustServ at defender.comMessage-ID: <20070904201456.0FAD087356 at email.iwon.com>Content-Type: text/plain; charset="us-ascii"Attention:The last 2 times I replaced the water pump impeller in my Yanmar 3GM30F(Japan version), I've used the Globe (Model 418). Globe impellers arereportedly made of elastomer compounds, developed for optimum performanceand self-lubricating for run-dry 
protection. Additionally, Globe impellersare said to have greater resistance to sand and dirt abrasion.My water pump shaft requires a 3/16" keyway and the Globe 418 impeller seemto fit OK in the past. The last one I purchased (from Defender) only had a1/8" keyway, however, and did not fit.I contacted Globe via their website and received a reply from Matthew W.Koenig, Business Manager, Marine Products Division. After someinvestigation, he confirmed that the 418 should have had a 3/16" keyway, notthe 1/8" that I had. He has sent me 2 replacements at no charge.The bottomline is that if you have one of these in your 'spares' box, you'dbetter check the dimensions, before you need to install it. Karl Mielenhausen2000 C320 Hull#690 "Silver Lining"New Bern, NChttp://pages.suddenlink.net/kmielen/_______________________________________________

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