[C320-list] Replacement panels for electronics board

[Chris Burti]

Yup, but Frank is in California and his reputation (and my experience) is
that he does not tolerate shoddy dealer or supplier service.

On Thu, Jul 17, 2008 at 8:46 AM, <alahlm at comcast.net> wrote:

>
> the C320 factory is now in fl.  try calling there, I've had good results
> when I talk to their parts department
> -------------- Original message --------------
> From: "Chris Burti" <clburti at gmail.com>
>
> > Emails did not produce many results for me, apparently these folks don't
> get
> > off the factory floor much. When I did connect, Frank Butler himself
> > attended to my problem a called me several times to follow up. I've
> learned
> > to call on the phone California time.
> >
> > On Wed, Jul 16, 2008 at 10:02 PM, Ralph Winkler wrote:
> >
> > > After my experience last week with calling C tech support and finding
> that
> > > I had Gerry Douglas himself on the phone I would suggest that you CALL.
> No
> > > guarantees on who will answer but I'm sure that they can get you what
> you
> > > want. Two years ago I wanted to replace the carpet in the aft cabin,
> called
> > > them and had the item in about three weeks. All but one of the hold
> down
> > > snaps where in the exact correct location.
> > >
> > > Ralph
> > >
> > >
> > > ----- Original Message ----- From:
> > > To:
>  > > Sent: Wednesday, July 16, 2008 2:04 PM
> > > Subject: [C320-list] Replacement panels for electronics board
> > >
> > >
> > > Hi, I'm wondering if anyone here can help me find replacement wood
> panels
> > >> for the instrument/electronics board? I have given up with the dealer
> > >> service, who first mounted the cd player on the upper left (I asked
> for it
> > >> on the right), and then months later mounted the vhf on the upper-ish
> right
> > >> (I asked for it on the lower left). I have emailed Catalina twice to
> try to
> > >> order new panels, but have gotten no response. I would just buy a
> piece of
> > >> wood and cut it all myself if I knew what kind and what exact finish
> to make
> > >> it match. In any event I'm getting tired of not being able to reach
> the
> > >> radio while sitting at the nav table, and having others lean over my
> head
> > >> while they play with the sound system.
> > >>
> > >> (Yes, I should force them to fix it, but I have no longer any
> confidence
> > >> they'd do it right. I'm still waiting for them to get a proper latch
> > >> replacement my marina ordered over a year ago when they broke it
> > >> winterizing.)
> > >>
> > >> Help, as always, much appreciated!
> > >>
> > >> Thanks,
> > >>
> > >> Susan
> > >> Moondancer, #1089
> > >>
> > >> --
> > >> This message has been scanned for viruses and
> > >> dangerous content by MailScanner, and is
> > >> believed to be clean.
> > >>
> > >>
> > >>
> > >
> > >
> >
> >
> > --
> > Chris Burti
> > Farmville, NC
>



-- 
Chris Burti
Farmville, NC