[C320-list] Yanmar Silent Recall- How to get Yanmar orCatalinaattention

[Larry Frank]

My unsolicited opinion that it should not mater whether you are in a cold or
warm water area, Yanmar should have fixed all boats with the problem.
Besides the situation below, boats are often transferred from one area to
the other either as part of a cruising plan or as the result of a sale.

Larry
WindSwept C320 #246 (Westerbeke)

-----Original Message-----
From: c320-list-bounces at lists.catalina320.com
[mailto:c320-list-bounces at lists.catalina320.com] On Behalf Of David Marecek
Sent: Thursday, November 27, 2008 10:02 AM
To: C320-List at Catalina320.com
Subject: Re: [C320-list] Yanmar Silent Recall- How to get Yanmar
orCatalinaattention

Thanks for the contact info Kurt, great help

I have followed up and have a process to follow now from Yanmar

What I found out

Yanmar warranty is 2 years so that is starting point. I am past 2 yrs so
need to follow other process

There were problems with the heat exchanger and Yanmar did a public
recall for boats in southern waters  ie Florida and Caribbean back in
2006 to replace al heat exchangers under warranty

There was no recall for boats in cooler waters as no symptoms were
showing. I.e. Canada , Northern states as the cooler water allowed the
engines when new to transfer heat efficiently

However symptoms start to show up after several years as other
components become less than 100% efficient i.e. wear and the combination
of all parts in the cooling chain doesn't get the job done. I found this
out by trying to run at full power and watching temp gauge rise above
180. I didn't get to over temp alarm, but anything above 180 is starting
to be out of norm

This problem appears to be on 2004 boats with low engine serial no. My
engine serial no is E00760  on hull # 1007

Dave Marecek 
250 516 5117

-----Original Message-----
From: c320-list-bounces at lists.catalina320.com
[mailto:c320-list-bounces at lists.catalina320.com] On Behalf Of Kurt R.
Budelmann, M.D.
Sent: Monday, November 24, 2008 5:34 PM
To: C320-List at Catalina320.com
Subject: Re: [C320-list] Yanmar Silent Recall- How to get Yanmar
orCatalinaattention

David,

I called the Yanmar Regional Distributor at the suggestion of Kent
Nelson 
from Catalina's Engineering Department.  The phone number was
1-800-545-4574 
option 7 and ask for Michelle, Bob or Doug.  If you give them your
engine 
serial number they will advise you of your status with the recall.  My 
serial number is E01768 and they told me I did not qualify for the
recall.


__
Kurt Budelmann
Everwind, Catalina 320 #1035

----- Original Message ----- 
From: "David Marecek" <David.Marecek at ca.fujitsu.com>
To: <C320-List at Catalina320.com>
Sent: Monday, November 24, 2008 12:05 PM
Subject: [C320-list] Yanmar Silent Recall- How to get Yanmar or 
Catalinaattention


Island Dream is a 2004 C320 with a Yanmar 3YM30 Diesel.  I have had a
discussion going on overheating problems and had many suggestions which
were tracked down and applied.

I changed Service Providers this year and they have now confirmed I have
the undersize heat exchanger in the motor. Yanmar had a silent recall on
the heat exchanger, and confirms a design flaw. The service provider has
tried to apply the recall and were refused

Yanmar has stated they will not invoke the silent recall as this issue
is stale. 4 years isn't that long on a known design flaw in an engine,
and 2 of those years was trying to get previous service provider to take
this problem seriously.

Cost of parts alone is well over $1000, so this is not a minor upgrade

Does anyone have any suggestions on who to contact at Yanmar or Catalina
to solve this, or any approaches to get their attention. I am surprised
that for a few hundred $ cost, they would risk their reputation .

Thanks for any input

Dave Marecek
Island Dream