[C320-list] Problems ordering Catalina parts?

[Walter Schaffer]

Has anyone encountered problems lately in ordering parts from Catalina in Florida? I've tried for a month now to order 2 simple parts for my boat. I've emailed the parts man (Ken at Catalinayachts.com) 3 times with my request (including part numbers), and I've called 4 times and got an acknowledgment my emails arrived. But, I can't get a someone to reply and  process the order. Any suggestions on speeding up the parts ordering process at Catalina?
tks
Walt Schaffer
#515 Middle River, MD