[C320-list] Autohelm contact information

Adam Weiner esquirecatering at rcn.com
Wed Jan 11 17:03:45 PST 2006


Do you possibly have the contact number.  I have a few broken parts in
mine and the factory booklet that came with the boat/unit only has a
contact number in London.

Adam

-----Original Message-----
From: C320-List-bounces at catalina320.com
[mailto:C320-List-bounces at catalina320.com] On Behalf Of Mark Koch
Sent: Wednesday, January 11, 2006 7:31 AM
To: C320-List at catalina320.com
Subject: RE: [C320-list] Autohelm


Dear Joan,

We had the same problem on "Still Crazy".  I could not make the system
hold 
a course in any kind of a sea.  Each variation to port or starboard was 
greater than the last.  We were sailing huge S's down the lake.  I
contacted 
customer service at Raymarine and he gave me a group of settings that 
returned the unit to factory settings.  After performing the recommended

adjustments, the system worked flawlessly.  Raymarine service contacted
me 
several days later to check on the adjustments.  I am now very pleased
with 
both the Autohem and the Service Dept.

Mark Koch
#738 Still Crazy
Huron, Ohio

Mark Koch
KelKo Products Company
Sandusky, Ohio
(419) 626-2571


>From: "Sweetwater Yacht Charters" <sail at sweetwater-charters.net>
>Reply-To: C320-List <C320-List at catalina320.com>
>To: "C320-List" <C320-List at catalina320.com>
>Subject: [C320-list] Autohelm
>Date: Wed, 11 Jan 2006 10:03:14 -0800
>
>We have never been able to get the Autohelm on Persistence to work 
>correctly. Apparently the previous owner had problems too. I have 
>decided to replace the unit this year. The old unit is the ST4000 (not 
>the ST400+) My question: I think I can get an upgrade from Raymarine to

>go from the ST4000 to the ST4000+. This would be much cheaper since it 
>would work with the equipment already installed. Has anyone done this? 
>Also, does anyone have suggestions for a better system? My feeling 
>after doing research is that the ST4000+ is adequate, but not great. Of

>course, the service department would like me to buy a nice, expensive 
>system! I sail on the Great Lakes (primarily Lake Michigan) so I don't 
>need anything really heavy duty, but we do some long distances when 
>delivering so it can't be light-weight either.
>
>-Joan
>  C320 #90 Persistence
>
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