[C320-list] Vibration noise and the Dealer

[Dennis Harris]

       Bruce:
  
    On a new boat that's under warranty, if the dealer is not giving 
proper service, don't hesitate to contact Frank Butler at Catalina.  He 
is head of Catalina and has a reputation for correcting things that are 
not correct.  He was very helpful to me on a problem that we had with a 
new C22 in 2001.  Let the dealer know that you are contacting him, and 
that alone might get some quick attention.  Good luck.

Dennis Harris C320 3694, C22 # 15478



MICHAEL COLE wrote:

>Hi Bruce
>    No I sail on the Harbour out of the Vaucluse Yacht Club in Watsons Bay---great little club.
>  If I were you I would go and see Norm Ambrose personally and tell him you want it fixed under warranty on your 9 month old boat after all you've spent over 200K Australian to buy it.
>   If for any reason he is unable to do it or recommend someone at his expense I would be saying I'd get it done and bill him.-----after all he should be able to get redress from Catalina he sells enough of their boats.  Good  luck
>                         Mike Cole  # 420  Mio Dio
>
>  
>