[C320-list] Yanmar Silent Recall- How to get Yanmar or Catalinaattention

[Kurt R. Budelmann, M.D.]

David,

I called the Yanmar Regional Distributor at the suggestion of Kent Nelson 
from Catalina's Engineering Department.  The phone number was 1-800-545-4574 
option 7 and ask for Michelle, Bob or Doug.  If you give them your engine 
serial number they will advise you of your status with the recall.  My 
serial number is E01768 and they told me I did not qualify for the recall.


__
Kurt Budelmann
Everwind, Catalina 320 #1035

----- Original Message ----- 
From: "David Marecek" <David.Marecek at ca.fujitsu.com>
To: <C320-List at Catalina320.com>
Sent: Monday, November 24, 2008 12:05 PM
Subject: [C320-list] Yanmar Silent Recall- How to get Yanmar or 
Catalinaattention


Island Dream is a 2004 C320 with a Yanmar 3YM30 Diesel.  I have had a
discussion going on overheating problems and had many suggestions which
were tracked down and applied.

I changed Service Providers this year and they have now confirmed I have
the undersize heat exchanger in the motor. Yanmar had a silent recall on
the heat exchanger, and confirms a design flaw. The service provider has
tried to apply the recall and were refused

Yanmar has stated they will not invoke the silent recall as this issue
is stale. 4 years isn't that long on a known design flaw in an engine,
and 2 of those years was trying to get previous service provider to take
this problem seriously.

Cost of parts alone is well over $1000, so this is not a minor upgrade

Does anyone have any suggestions on who to contact at Yanmar or Catalina
to solve this, or any approaches to get their attention. I am surprised
that for a few hundred $ cost, they would risk their reputation .

Thanks for any input

Dave Marecek
Island Dream