[C320-list] Catalina Lead Recovery or Crappy Dealer Support?

[sail at victorianyachtcharters.com.au]

Hi Simon,
Which state?
Catalina make gr8.yachts .
I am aware vic.& nsw,qld.after sales suport is abysmal,but I thought they were pretty quick to make a sale.
Have a look at the Hanse.They are very well made and have the best customer service even well after u buy the yacht.It comes from the top.Unfortunately this is bot the case with Catalina.
Beneteau nor Jenneau are very well constructed.Dufour is also a quality brand.don't know about their cust.service though?
David ex.Hull 1162.now C.355 owner. 
Sent from my BlackBerry® from Optus

-----Original Message-----
From: simonrock <simonrock at gmail.com>
Sender: c320-list-bounces at lists.catalina320.com
Date: Wed, 12 Sep 2012 12:26:55 
To: <C320-List at catalina320.com>
Reply-To: C320-List at Catalina320.com
Subject: [C320-list] Catalina Lead Recovery or Crappy Dealer Support?

Hi Guys,

This may seem like a strange question (but you come to expect that
from me). Is Catalina America booming? Is Catalina leading a recovery
in the USA? Why you ask?

Well, 5 weeks ago I asked the Australian Catalina dealer to give me a
price on some new boats, and given that I have 3 already, I thought he
would understand that I was not just tire kicking. But even after
several emails asking for the info, I have not received any info or
prices. Now, I know if I had asked the Bavaria/Bennie/Jeneatue/etc
dealers, they would have been falling over themselves to help. The
Fountain Cat guy flew interstate just to show me his boat.

So I can only assume that either the Australian dealer is so busy on
other things that he cannot be bothered, or that Catalina US has told
him to not sell any boats, because they are unable to make them
quickly enough to satisfy the local market, let alone the Australian
market.

Maybe I should look at a Euro Boat?


-- 
Simon Rock