[C320-list] Catalina Lead Recovery or Crappy Dealer Support?

[Simon Rock]

Yes, its Norm. I have spoken to several other boat owners, that gave up
waiting on Norm to get back to them, and bought other boats.
With such a great product, Catalina could be selling many more boats on the
East Coast, if they had a more proactive dealer. Or maybe a dealer that
selling boats first, and not as a side interest (IMHO).

But all good now, Norm is looking into it, and said he would get back to me
in a few days....

Simon Rock
Lake Macquarie NSW Australia

Cat375 #54 Rock The Boat
Cat375 #41 Rocket
Cat320 #1163 Rockstar

Experience The Whitsundays
www.cya.com.au

-----Original Message-----
From: c320-list-bounces at lists.catalina320.com
[mailto:c320-list-bounces at lists.catalina320.com] On Behalf Of Paul Mathieu
Sent: Wednesday, 12 September 2012 12:54 PM
To: C320-List at Catalina320.com
Subject: Re: [C320-list] Catalina Lead Recovery or Crappy Dealer Support?

Hi Simon
I'm guessing you contacted Norm Ambrose, have you spoken to Maurice Gilet at
the Sydney office?
Maurice has given us plenty of support and advice even though we didn't buy
the boat from him.

Paul Mathieu
North Direction #1011



-----Original Message-----
From: c320-list-bounces at lists.catalina320.com
[mailto:c320-list-bounces at lists.catalina320.com] On Behalf Of simonrock
Sent: Wednesday, 12 September 2012 12:27 PM
To: C320-List at catalina320.com
Subject: [C320-list] Catalina Lead Recovery or Crappy Dealer Support?

Hi Guys,

This may seem like a strange question (but you come to expect that from me).
Is Catalina America booming? Is Catalina leading a recovery in the USA? Why
you ask?

Well, 5 weeks ago I asked the Australian Catalina dealer to give me a price
on some new boats, and given that I have 3 already, I thought he would
understand that I was not just tire kicking. But even after several emails
asking for the info, I have not received any info or prices. Now, I know if
I had asked the Bavaria/Bennie/Jeneatue/etc dealers, they would have been
falling over themselves to help. The Fountain Cat guy flew interstate just
to show me his boat.

So I can only assume that either the Australian dealer is so busy on other
things that he cannot be bothered, or that Catalina US has told him to not
sell any boats, because they are unable to make them quickly enough to
satisfy the local market, let alone the Australian market.

Maybe I should look at a Euro Boat?


--
Simon Rock