[C320-list] Sail Care Nightmare
BairdRJB at aol.com
BairdRJB at aol.com
Thu Feb 13 11:03:28 PST 2014
Just thought I would give the group an update. Last Fall I put a post on
this list, asking for opinions about the Sail Care company. Most, but not
all responses were favorable. I shipped my genoa to the company on
November 9, 2013. Today is February 13, 2014 and I still haven't gotten the
sail back. Back in November they had quoted what I believed to be unnecessary
repairs, and I have asked for the basic cleaning process. They agreed
that the repairs were not essential and agreed to do the basic cleaning.
Since then, I have gotten the run-around from the shop manager, Jerry, who has
failed to return my calls. Finally got through again today and they say
that the project will be done by next week. Very frustrated. I will keep
the group posted when the genoa returns to let you know what it looks like.
Just blowing steam. Thanks for listening.
Bob Baird
Star Dust
#784, 2001
Whitehall, Michigan
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