[C320-list] Fwd: Wheel Steering Safety Notice

[Jeff Hare]

Catalina factory and the mfgrs that supply the equipment we typically have on our boats *are* very concerned doing the right thing.  They're not selling millions of units and customer opinion is everything.  I wouldn't ever lump them into the same bucket with car dealers. Good luck finding companies in other industries that back their products as well as companies like Garhaurer, etc.  

This particular problem in my opinion isn't an Edson problem.  This device is meant to be installed in a protected space where seawater should not be getting to.  If you allow salt water in, the metal can corrode.  It ain't their fault, period.  They are just notifying you that this has happened in some cases and to inspect it to be sure you're not seeing a leak also.  To me, this is good customer service to be letting you know that there are additional places you should keep an eye on.  Ours is dry as a bone today, but that could change as the boat ages and I appreciate knowing I'll need to check this from time to time.

Cheers!
-Jeff


-----Original Message-----
From: C320-list [mailto:c320-list-bounces at lists.catalina320.com] On Behalf Of Steve Turbis
Sent: Friday, July 24, 2015 2:00 PM
To: C320-List at catalina320.com
Subject: Re: [C320-list] Fwd: Wheel Steering Safety Notice

I'm glad you are so trusting that manufacturers have the customers best interest in mind when they are really thinking profits.

On Friday, July 24, 2015, Steve Lunsford <stord at cox.net> wrote:

> Do you have your car serviced? Do you have your tires rotated? Even if 
> you don’t do it, I suspect you have someone do it for you.  The same 
> goes for a boat. It requires periodic inspection and maintenance. If 
> you can't do it, I highly recommend you find someone who can and have 
> them do it.  Not everything is nefarious, and the last thing I want is 
> another lawyer trying to enrich himself in a class action lawsuit while notionally "protecting"
> me from some "evil" manufacturer.
> Steve
> S/V Joy
>
>
>
> -----Original Message-----
> From: C320-list [mailto:c320-list-bounces at lists.catalina320.com
> <javascript:;>] On Behalf Of Steve Turbis
> Sent: Friday, July 24, 2015 1:09 PM
> To: C320-List at catalina320.com <javascript:;>
> Subject: Re: [C320-list] Fwd: Wheel Steering Safety Notice
>
> Rick, you are right about the periodic inspections if you are 
> mechanical and know where to look- I'm not. If I buy a car and one day 
> the  wheel falls off because I have a defective part while I'm going 
> around a curve at
> 75 miles an hour doesn't the manufacturer assume some responsibility?
> Particularly if they knew about the defective part and did nothing 
> about it? By the way I think that attorneys are our answer for keeping 
> manufacturers in line. Without laws and attorneys to make sure the 
> laws are adhered to, what do we have- periodic inspections by ourselves?
> Good luck!
> On Friday, July 24, 2015, Rick Sulewski <rsulewski at bex.net 
> <javascript:;>>
> wrote:
>
> > Steve,
> > Perhaps periodic inspections is the inoculation against ambulance 
> > chasing lawyers......If I am not mistaken have not learned of a 
> > single documented instance where a 320 has had the corrosive idler  
> > issue since joining the C
> > 320 Association list serve.  Also, isn't the " perceived problem" 
> > more likely to be more of a saltwater issue  that is completely 
> > avoidable if the recommended inspection schedule is followed?
> > Rick
> >
> >
> > -----Original Message-----
> > From: C320-list [mailto:c320-list-bounces at lists.catalina320.com
> <javascript:;>
> > <javascript:;>] On Behalf Of Steve Turbis
> > Sent: Friday, July 24, 2015 11:50 AM
> > To: C320-List at catalina320.com <javascript:;> <javascript:;>
> > Subject: Re: [C320-list] Fwd: Wheel Steering Safety Notice
> >
> > This is serious! What has the manufacturer said about this problem. 
> > Do they stand behind their manufacturing defect or are they waiting 
> > for a class action suit? My lawyer would love this should anything 
> > go wrong on my boat and it is caused by a disastrous defect that 
> > Catalina recognized but did nothing about it. Steve Turbis
> >
> > On Friday, July 24, 2015, tharrison at innovations-plus.com 
> > <javascript:;> <javascript:;> < tharrison at innovations-plus.com 
> > <javascript:;>
> <javascript:;>> wrote:
> >
> > > FYI folks
> > >
> > > Sent from my iPhone
> > >
> > > Begin forwarded message:
> > >
> > > > From: Catalina Direct <cd3 at catalinadirect.com <javascript:;>
> <javascript:;>
> > <javascript:;>>
> > > > Date: July 23, 2015 at 11:25:42 PM EDT
> > > > To: Ted <tharrison at innovations-plus.com <javascript:;>
> <javascript:;>
> > > > <javascript:;>>
> > > > Subject: Wheel Steering Safety Notice
> > > > Reply-To: Catalina Direct <cd3 at catalinadirect.com <javascript:;>
> <javascript:;>
> > <javascript:;>>
> > > >
> > > >
> > > > If your boat was built with a stock mild steel bracket, please 
> > > > consider
> > > making the upgrade to one of our stronger, safer aluminum replacements.
> > > > Is this email not displaying correctly?
> > > > View it in your browser.
> > > >
> > > > Cross Wire Idler
> > > >
> > > >
> > > > The thin mild steel plate can corrode to the point of failure.
> > > >
> > > > Form vs. Function
> > > > Many of the parts we carry are impressive in both form and function.
> > > They help your boat operate smoothly and look great at the same time.
> > > However, we also carry parts that are hidden from view but which 
> > > are absolutely essential to the functioning of your boat.
> > > >
> > > >
> > > > Though seldom seen, the cross wire idler is vital to the 
> > > > steering of
> > > your boat
> > > >
> > > > A Hidden Workhorse
> > > > The adjustable cross wire idler is one of the latter. It is 
> > > > mounted
> > > underneath the steering pedestal which means it is seldom thought 
> > > of and almost never seen. However, this part is vital to your 
> > > steering
> > assembly.
> > > It leads your steering cable from its vertical run within the 
> > > pedestal to a horizontal run under the cockpit, then aft to the 
> > > radial drive wheel on the rudder shaft (see drawing below). 
> > > Failure of this part would be disastrous, as it would compromise 
> > > control of
> your boat.
> > > >
> > > > The factory supplied assembly had a mounting frame fabricated 
> > > > from mild
> > > steel. This steel assembly was attached to the aluminum pedestal 
> > > with aluminum mounting bolts. This combination of dissimilar 
> > > metals led to serious corrosion of all of the components, making 
> > > them weaker and more prone to failure.
> > > >
> > > >
> > > > The cross wire idler (highlighted in blue) is mounted beneath 
> > > > the pedestal
> > > >
> > > > Robust Replacement
> > > > Depending upon which Catalina model you own, we have several 
> > > > different
> > > retrofit parts available that fix this problem. They replace the 
> > > mild steel plate with a machined aluminum frame that is compatible 
> > > with the other aluminum components of the system. This eliminates 
> > > galvanic corrosion keeping your steering assembly strong and 
> > > reliable even in the most violent of seas.
> > > >
> > > > We highly recommend this upgrade to protect you against the 
> > > > sudden loss
> > > of steering. The most important time to have reliable steering is 
> > > in times of high stress. Unfortunately it is during these times 
> > > that the corroded plate on your original assembly is most likely to fail.
> > > The old mild steel design was used on the Catalina 27, Catalina 
> > > 270, Catalina 310, Catalina 320, Catalina 34, Catalina 36, and Catalina 42.
> > > >
> > > > Depending upon your model choose one of the three different 
> > > > cross wire
> > > idler assemblies we offer. For the Catalina 27 (when equipped with 
> > > an inboard engine), Catalina 270, 310, 320, 34 and 36, choose 
> > > #Z3102. If you own a Catalina 28 or 30, explore additional 
> > > detailed information found here. For Catalina 42 owners, choose #T2007.
> > > >
> > > > If your boat was built with a stock mild steel bracket, please 
> > > > consider
> > > making the upgrade to one of our stronger, safer aluminum replacements.
> > > >
> > > > To make this peace-of-mind upgrade today, call our staff at
> > > 1-800-959-7245, or visit our website at www.catalinadirect.com.
> > > >
> > > >
> > > >
> > > >  follow on Twitter | friend on Facebook | forward to a friend 
> > > > Copyright © 2015 Catalina Direct, All rights reserved.
> > > > You are receiving this email because you opted in at our website 
> > > > or over
> > > the phone.
> > > > Our mailing address is:
> > > > Catalina Direct
> > > > 10210 Systems Pkwy #390
> > > > Sacramento, Ca 95827
> > > >
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