[C320-list] Yanmar Silent Recall- How to get Yanmar or Catalina attention

[David Marecek]

Island Dream is a 2004 C320 with a Yanmar 3YM30 Diesel.  I have had a
discussion going on overheating problems and had many suggestions which
were tracked down and applied.

I changed Service Providers this year and they have now confirmed I have
the undersize heat exchanger in the motor. Yanmar had a silent recall on
the heat exchanger, and confirms a design flaw. The service provider has
tried to apply the recall and were refused

Yanmar has stated they will not invoke the silent recall as this issue
is stale. 4 years isn't that long on a known design flaw in an engine,
and 2 of those years was trying to get previous service provider to take
this problem seriously.

Cost of parts alone is well over $1000, so this is not a minor upgrade

Does anyone have any suggestions on who to contact at Yanmar or Catalina
to solve this, or any approaches to get their attention. I am surprised
that for a few hundred $ cost, they would risk their reputation .

Thanks for any input

Dave Marecek 
Island Dream