[C320-list] Sail Care Nightmare

[JJ Morrison]

I have a friend who shipped a genoa off to a company in Toronto for cleaning and they made a balls of it! It now looks like the treads had a different shrink rate than the sail material...all bunched up.Cool water, a mild detergent and a soft brush works well for me.CheersJohnM1999#574

> From: sailor3952 at charter.net
> To: C320-List at Catalina320.com
> Date: Thu, 13 Feb 2014 15:17:42 -0600
> Subject: Re: [C320-list] Sail Care Nightmare
> 
> Thanks for your update.  Would appreciate hearing your satisfaction of the 
> cleaning process and fitting after you launch and use.  We spoke with them 
> at the Strictly Sail show in Chicago and addressed the concern of shrinkage 
> and they emphatically said sails in good condition will not shrink using 
> their process.
> Kaare & Mary Wold
> Sheet Music  #945
> Sturgeon Bay, WI
> ----- Original Message ----- 
> From: <BairdRJB at aol.com>
> To: <C320-list at catalina320.com>
> Sent: Thursday, February 13, 2014 1:03 PM
> Subject: [C320-list] Sail Care Nightmare
> 
> 
> > Just thought I would give the group an update.  Last Fall I put a post  on
> > this list, asking for opinions about the Sail Care company.    Most, but 
> > not
> > all responses were favorable.  I shipped my genoa to the  company on
> > November 9, 2013.  Today is February 13, 2014  and I still  haven't gotten 
> > the
> > sail back.  Back in November they had quoted what I  believed to be 
> > unnecessary
> > repairs, and I have asked for the basic cleaning  process.  They agreed
> > that the repairs were not essential and agreed to do  the basic cleaning.
> > Since then, I have gotten the run-around from the shop  manager, Jerry, 
> > who has
> > failed to return my calls.  Finally got through  again today and they say
> > that the project will be done by next week.  Very  frustrated.  I will 
> > keep
> > the group posted when the genoa returns to let you  know what it looks 
> > like.
> > Just blowing steam.  Thanks for  listening.
> >
> > Bob Baird
> > Star Dust
> > #784, 2001
> > Whitehall, Michigan
> > 
>