[C320-list] Sail Care Nightmare

[Alan Goodman]

Bob - sorry to hear about your problems with Sail Care.  You sharing your (unfortunate) experience may prevent others from suffering the same fate.  Thank you for following up on your original post.   

Alan 
Hull 67 - More Than Half Way There
Holland, MI 

> ------------------------------
> 
> Message: 7
> Date: Thu, 13 Feb 2014 14:03:28 -0500 (EST)
> From: BairdRJB at aol.com
> To: C320-list at catalina320.com
> Subject: [C320-list] Sail Care Nightmare
> Message-ID: <e4a6b.251c0918.402e7100 at aol.com>
> Content-Type: text/plain; charset="US-ASCII"
> 
> Just thought I would give the group an update.  Last Fall I put a post  on 
> this list, asking for opinions about the Sail Care company.    Most, but not 
> all responses were favorable.  I shipped my genoa to the  company on 
> November 9, 2013.  Today is February 13, 2014  and I still  haven't gotten the 
> sail back.  Back in November they had quoted what I  believed to be unnecessary 
> repairs, and I have asked for the basic cleaning  process.  They agreed 
> that the repairs were not essential and agreed to do  the basic cleaning.  
> Since then, I have gotten the run-around from the shop  manager, Jerry, who has 
> failed to return my calls.  Finally got through  again today and they say 
> that the project will be done by next week.  Very  frustrated.  I will keep 
> the group posted when the genoa returns to let you  know what it looks like.  
> Just blowing steam.  Thanks for  listening.  
>  
> Bob Baird
> Star Dust
> #784, 2001
> Whitehall, Michigan
> 
>