[C320-list] Sad News: Frank Butler

[Kevin Rooney]

Godspeed, Frank Butler – a sailing icon for the regular guy and gal.

Kevin
S/V Cecilia Ann, #211
Deale, MD
http://kevjot.com/boat/





On Wed, Nov 18, 2020 at 6:21 PM Brian McLamb <bjcnmclamb at gmail.com> wrote:

> Sorry to learn of this loss of a sailing icon and true gentleman.  Fondly
> remember my phone conversation with him as the result of a letter I wrote
> regarding my experience with obtaining needed parts for the repair of my
> first( of 3) Catalina boats. He thanked me for allowing him to know of the
> experience, and then making suggestions for improvement from a customer
> perspective. This was back when the only factory was in California and East
> Coast dealer/customer contact was limited. He then outlined what was in the
> works for improving customer service to the East Coast folks.  I love the
> way his company supports his product.
>
> Brian McLamb. S/V Serenity #1075
>
>
> On Wed, Nov 18, 2020 at 5:15 PM Rick Smith <ricksmith4333 at gmail.com>
> wrote:
>
> > I learned how to sail/race on a C-22 starting in 1976...bought my first
> > Catalina in 1977 (a C-15 that I still own!) and have owned our C-320
> since
> > bought new in 1994 -- it's been a long fun run and lots more on the
> > horizon,
> > I sure hope!!!
> >
> > Rick Smith
> > Layla #136
> > Lake Lanier, GA
> >
> > -----Original Message-----
> > From: P.F. Ross
> > Sent: Wednesday, November 18, 2020 5:06 PM
> > To: C320-List at catalina320.com
> > Subject: Re: [C320-list] Sad News: Frank Butler
> >
> > I, too, was personally helped by Frank Butler many years ago with an
> issue
> > I can't remember, although I am sure I have his personal note to me
> > somewhere in my files.
> >
> > I like to think that his character filters down to all Catalina sailors
> and
> > is one reason why associations like this 320 group are so helpful.
> >
> > Frank Ross
> > Beta Wave #206
> >
> > On Wed, Nov 18, 2020 at 4:50 PM Chris Burti <clburti at gmail.com> wrote:
> >
> > > Sad news indeed. He personally handled a warranty issue well after the
> > > warranty had expired, contacting me after he learned of my issue second
> > > hand. World class customer service and a first class product. He will
> be
> > > missed.
> > >
> > > Best Regards,
> > > Chris Burti
> > > Commitment #867
> > >
> > > > On Nov 18, 2020, at 4:35 PM, Doug Treff <doug at treff.us> wrote:
> > > >
> > > > 
> > >
> >
> https://www.sailmagazine.com/cruising/eight-bells-frank-butler?utm_campaign=enewsletter_SAIL&utm_medium=email&_hsmi=100267049&_hsenc=p2ANqtz-8sYk2eyo8vRuTEY1OWL9Ac27paNVT-BG5nf1v6o_bav28OyfNTgHo_UdEdIJv2IRHWB7ii6N0eB3p4N0ZJSyTsgKqKbA&utm_content=textlink&utm_source=sail-enewsletter&fbclid=IwAR37WQpFk90dnPkM47nRqtu-iLsXcOjwD2eBHAlDv1vrlmO7mSLYRLDZVNY
> > > >
> > > > --
> > > > Doug Treff
> > > > doug at treff.us
> > > >
> > >
> >
> > --
> Brian McLamb
>