[C320-list] Sad News: Frank Butler

[Jerry's Iphone]

Sad news. We have owned nothing but Catalinas. 22,27 and 320. He built great boats and a great company. 

Jerry Sheets 
JellyRoll 

> On Nov 18, 2020, at 6:21 PM, Brian McLamb <bjcnmclamb at gmail.com> wrote:
> 
> Sorry to learn of this loss of a sailing icon and true gentleman.  Fondly
> remember my phone conversation with him as the result of a letter I wrote
> regarding my experience with obtaining needed parts for the repair of my
> first( of 3) Catalina boats. He thanked me for allowing him to know of the
> experience, and then making suggestions for improvement from a customer
> perspective. This was back when the only factory was in California and East
> Coast dealer/customer contact was limited. He then outlined what was in the
> works for improving customer service to the East Coast folks.  I love the
> way his company supports his product.
> 
> Brian McLamb. S/V Serenity #1075
> 
> 
>> On Wed, Nov 18, 2020 at 5:15 PM Rick Smith <ricksmith4333 at gmail.com> wrote:
>> 
>> I learned how to sail/race on a C-22 starting in 1976...bought my first
>> Catalina in 1977 (a C-15 that I still own!) and have owned our C-320 since
>> bought new in 1994 -- it's been a long fun run and lots more on the
>> horizon,
>> I sure hope!!!
>> 
>> Rick Smith
>> Layla #136
>> Lake Lanier, GA
>> 
>> -----Original Message-----
>> From: P.F. Ross
>> Sent: Wednesday, November 18, 2020 5:06 PM
>> To: C320-List at catalina320.com
>> Subject: Re: [C320-list] Sad News: Frank Butler
>> 
>> I, too, was personally helped by Frank Butler many years ago with an issue
>> I can't remember, although I am sure I have his personal note to me
>> somewhere in my files.
>> 
>> I like to think that his character filters down to all Catalina sailors and
>> is one reason why associations like this 320 group are so helpful.
>> 
>> Frank Ross
>> Beta Wave #206
>> 
>>> On Wed, Nov 18, 2020 at 4:50 PM Chris Burti <clburti at gmail.com> wrote:
>>> 
>>> Sad news indeed. He personally handled a warranty issue well after the
>>> warranty had expired, contacting me after he learned of my issue second
>>> hand. World class customer service and a first class product. He will be
>>> missed.
>>> 
>>> Best Regards,
>>> Chris Burti
>>> Commitment #867
>>> 
>>>> On Nov 18, 2020, at 4:35 PM, Doug Treff <doug at treff.us> wrote:
>>>> 
>>>> 
>>> 
>> https://www.sailmagazine.com/cruising/eight-bells-frank-butler?utm_campaign=enewsletter_SAIL&utm_medium=email&_hsmi=100267049&_hsenc=p2ANqtz-8sYk2eyo8vRuTEY1OWL9Ac27paNVT-BG5nf1v6o_bav28OyfNTgHo_UdEdIJv2IRHWB7ii6N0eB3p4N0ZJSyTsgKqKbA&utm_content=textlink&utm_source=sail-enewsletter&fbclid=IwAR37WQpFk90dnPkM47nRqtu-iLsXcOjwD2eBHAlDv1vrlmO7mSLYRLDZVNY
>>>> 
>>>> --
>>>> Doug Treff
>>>> doug at treff.us
>>>> 
>>> 
>> 
>> --
> Brian McLamb